Gaya APA
Buttle, Francis, Subiyanto, Arief. (2007).
Customer Relationship Management ( Manajemen Hubungan Pelanggan) (Ed. 1).
Jakarta:
Bayumedia Publishing.
Gaya Chicago
Buttle, Francis, Subiyanto, Arief.
Customer Relationship Management ( Manajemen Hubungan Pelanggan).
Ed. 1
Jakarta:
Bayumedia Publishing,
2007.
Text.
Gaya MLA
Buttle, Francis, Subiyanto, Arief.
Customer Relationship Management ( Manajemen Hubungan Pelanggan).
Ed. 1
Jakarta:
Bayumedia Publishing,
2007.
Text.
Gaya Turabian
Buttle, Francis, Subiyanto, Arief.
Customer Relationship Management ( Manajemen Hubungan Pelanggan).
Ed. 1
Jakarta:
Bayumedia Publishing,
2007.
Print.